At az.co.uk we are committed to protecting your privacy and use the information we collect about you to process orders and to provide an efficient and speedy on-line mail order service.
What information do we require?
When you order maps via our web-site you will be asked to provide your name, e-mail address for your receipt, invoice address and delivery address. This allows your order to be processed and fulfilled. You will also be asked for your telephone number which enables us to contact you quickly if there is a problem with your order.
az.co.uk use SagePay to process online orders. When placing an order SagePay will ask for your credit or debit card number with expiry date and the issue number for certain card types. All card details are encrypted by SagePay. Sage pay is audited annually under the Payment Card Industry Data Security Standards (PCI DSS) and is a fully approved Level 1 payment services provider, which is the highest level of compliance. They are also active members of the PCI Security Standards Council (SSC) that defines card industry global regulation. For more information, please see: http://www.sagepay.com/security-standards
If you register on our site, you can also choose to receive newsletters, or information about new editions of maps you have purchased.
Our web server also stores the IP address used to view our pages and the dates and times that they were viewed. This allows us to monitor downloads of electronic software, track problems with the site and analyze trends.
A cookie is a small file which is placed on your computer. The cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to yourneeds, likes and dislikes by gathering and remembering information about your preferences.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of our website.
az.co.uk uses both session cookies and persistent cookies, We use session cookies to track your progress through our web site. We use persistent cookies to enable our web site to recognise you on subsequent visits; for example to retain the contents of your shopping basket.
We use the following cookies on az.co.uk:
A-Z Maps (ASP.NET_SessionId, Basket)
ASP.NET_SessionId – this cookie allows our web site to track your progress through our web site and keep track of your shopping basket during your browsing session. This cookie expires at the end of your browsing session.
Basket – this cookie allows our web site to recognise you on subsequent visits and retain the contents of your shopping basket between browsing sessions. This cookie expires after 30 days.
Google Analytics (__utma, __utmb, __utmc, __utmz)
__utma – This cookie stores a unique identifier for your browser so that subsequent visits to our web site are recorded as belonging to the same (unique) visitor. This cookie expires after two years.
__utmb and __utmc – These cookies work together to establish the length of your browsing session by storing the time your browsing session started. These cookies expire after 30 minutes.
__utmz – This cookie stores the method you used to locate our web site (for example either directly by entering the address into your browser, or via a search engine).
For more information about the Google Analytics cookies, please visit: https://developers.google.com/analytics/resources/concepts/gaConceptsCookies
AddThis ( __utm*, ana_svc, bt, Coyote-2-a0f0083, di, dt, loc, phpbb3_*, psc, ssh, sshs, uid, uit, uvc)
We use AddThis on az.co.uk to enable sharing features. AddThis stores cookies on your computer which enable this process. These cookies expire at differing times (the shortest time being the length of your browsing session, the longest being two years).
For more information about the AddThis cookies, please visit: http://www.addthis.com/privacy
We use AdRoll as a display advertising partner on az.co.uk so that we can understand what you are interested in. AdRoll enables us to present you with retargeting advertising on other sites based on your previous interaction with az.co.uk. The techniques our partners employ do not collect personal information such as your name, email address, postal address, or telephone number. You can visit this page to opt out of AdRoll's and their partners' targeted advertising.
How does az.co.uk protect customer information?
When you place an order, all details entered on our payment page are encrypted and sent over a secure connection to the payment service which is provided by SagePay. Credit and debit card details are only stored on the SagePay secure server, not at az.co.uk. Furthermore, as required by the UK Data Protection Act 1998 we follow strict security procedures in the storage and disclosure of information which you have provided to prevent unauthorised access.
Will az.co.uk disclose the information it collects to outside parties?
We are committed to protecting your privacy and use the information we collect on the site to make shopping at az.co.uk possible and to facilitate your on-line shopping requirements. We do not sell, trade or rent your personal information to others.
Certain products on our web site may require shipping directly from the manufacturer or a third party. In these cases, we will supply the minimum information necessary to the 3rd party to enable them to fulfil the order and in some cases register your purchase.
Who do az.co.uk disclose information to?
Knowledge Master UK Ltd (Delivery Name, Delivery Address, Email address, Phone number)
Navigation Master A-Z+ Sat Nav units and accessories are fulfilled by Knowledge Master UK Ltd. They require your contact details to register the software and provide support services.
Satmap Systems Ltd (Delivery Name, Delivery Address)
Satmap Active 10 GPS units and accessories are fulfilled by Satmap Systems Ltd.
Printed Space (Delivery Name, Delivery Address)
A-Z Wallpaper is produced on demand and despatched by Printed Space.
Belmont Press Ltd. (Delivery Name, Delivery Address, Email Address)
A-Z large format A4 maps are produced on demand and despatched by Belmont Press Ltd. Email required for notification to customer of dispatch.
Maps International (All information entered via our Custom Wall Map request form) A-Z Custom wall maps requests are processed and dispatched by Maps International. Information is required to create a quote and sample, make contact with you to discuss your exact requirements and further options, plus dispatch the final product.
If you do not consent to the collection and use of this information by az.co.uk, please note that we can also take orders by telephone. If you would like to place an order by telephone, please call 01732 783422 Monday-Friday 9am to 5pm.
This policy was last updated on 16/07/2015.